Privacy policy

Last updated: February 4, 2026

At CEYLISH LK, we respect your privacy and are committed to handling your personal information responsibly. This Privacy Policy explains how information is collected, used, and shared when you interact with our website or services.

By accessing or using our Services, you acknowledge and accept the practices described in this policy.

Information We Collect

We collect information that helps us operate our store smoothly and provide a better shopping experience. This may include:

  • Contact details such as name, phone number, email address, billing and shipping address

  • Order and transaction details related to purchases and payments

  • Account-related information such as preferences and settings

  • Communications shared with us through email, chat, or support requests

  • Technical and usage information including device details, browser type, IP address, and interactions with our website

Some information is provided directly by you, while other information is collected automatically through cookies or similar technologies.

How We Use Information

Information collected may be used to:

  • Process and fulfill orders

  • Arrange delivery and manage transactions

  • Communicate order updates and provide customer support

  • Improve website functionality and shopping experience

  • Maintain security and prevent unauthorized activity

  • Share relevant updates or promotional content where permitted

Sharing of Information

Personal information may be shared only when necessary, including with:

  • Shopify and service providers who help operate our store

  • Payment processors and delivery partners

  • Technology and analytics partners supporting store performance

  • Legal or regulatory authorities when required by law

All third parties are expected to handle information in accordance with applicable privacy standards.

Shopify Platform

Our store is hosted on Shopify, which processes certain customer information to provide platform services such as secure checkout, analytics, and fraud prevention. Information submitted through our store may be handled by Shopify in line with their privacy practices.

More details can be found in the Shopify Consumer Privacy Policy.

Data Security & Retention

We apply reasonable measures to protect personal information. However, no system can guarantee absolute security. Information is retained only for as long as necessary to provide services, meet legal obligations, or resolve disputes.

Your Choices

Depending on your location, you may have the ability to:

  • Request access to your personal information

  • Request corrections to inaccurate information

  • Request deletion of certain information

  • Manage marketing communication preferences

Requests may require identity verification.

Children’s Information

Our Services are intended for general audiences and are not directed toward children. We do not knowingly collect personal information from minors.

International Processing

Information may be processed or stored outside your country of residence, including through Shopify’s global infrastructure, using appropriate safeguards.

Policy Updates

This Privacy Policy may be updated periodically. Continued use of our Services indicates acceptance of any revisions.

Contact

📧 Email: sales@ceylish.lk
📍 Address: Ceylish Lanka, Ganewathttha Rd, Nikadhalupotha, Kurunegala, 60000, Sri Lanka